Zona Manajerial: Program Studi Manajemen (S1) Universitas Batam

Pengaruh Motivasi, Komunikasi dan Stres Kerja terhadap Kepuasan Kerja Karyawan pada PT. Rama Gemilang Energi Indopersada Batam

Muhammad Malik Maulana Saono, Silvia Revana Auzar — Tue, 22 Nov 2022 00:00:00 +0000

The purpose of this study is to determine whether the variables of motivation, communication and work stress affect the variable job satisfaction where the approach taken in this study is a quantitative approach through correlational research or looking for the influence between independent variables and the dependent variable. The total number of objects of this research are all employees at PT. Rama Gemilang Energi Indopersada Batam opened 52 people while the sample used was a census sample. In this case the researcher's data collection is by distributing questionnaires directly to the respondents and then using the SPSS program where the results of the multiple linear regression test, validity test and reliability test will be obtained. to increase job satisfaction increase employee perceived motivation, effective communication within the organization and employee work stress must be managed in order to increase job satisfaction.

The Effect Of Service Quality, Customer Values, And Customer Relationship Management (Crm) On Customer Loyalty At Jne Express Plamo Garden

Defi Ananda, Bambang Satriawan, Diana Titik Windayati — Tue, 16 Feb 2021 00:00:00 +0000

This study aims to determine the effect of service quality, customer value, and Customer Relationship Management on customer loyalty at JNE Express Plamo Garden. The method used in this study is a quantitative method. The population in this study was JNE Express Plamo Garden customers in January and February 2022 with a total of 49,620 people. The sample in this study was 100 respondents. The data collection technique used in this study was a questionnaire / questionnaire that was tested for validity and reliability. Data analysis techniques use Multiple Linear Regression, Classical Assumption Test, Hypothesis Test (t Test and F Test) and Coefficient of Determination. Data processing in this study used the SPSS Software version 25 program. The results of this study show that Service Quality has a positive and significant effect on Customer Loyalty at JNE Express Plamo Garden with a probability value of 0.000 < 0.05. Customer Value has a positive and significant effect on Customer Loyalty at JNE Express Plamo Garden with a probability value of 0.002<0.05. Customer Relationship Management (CRM) has a positive and significant effect on Customer Loyalty at JNE Express Plamo Garden with a probability value of 0.033<0.05. The coefficient of determination of 49.9% shows the contribution of Service Quality, Customer Value, and Customer Relationship Management (CRM) to Customer Loyalty at JNE Express Plamo Garden and the remaining 50.1% is explained by various other variables.

The Effect Of Organizational Culture, Work Discipline And Communication On Performance Of Employees Pt. Persero Batam

Deva Giovani Saputra, Raymond Raymond — Tue, 16 Feb 2021 00:00:00 +0000

This study aims to determine the effect of organizational culture, work discipline and communication on employee performance at PT. Persero Batam. The method used is a quantitative method. The population in this study were employees of PT. Persero Batam with a total of 145 employees. The sample used was 61 respondents. The data collection technique used in this study was through an online questionnaire. The data analysis technique in this study uses Multiple Linear Regression using SPSS version 25 software. The results of this study indicate that Organizational Culture has no significant positive effect on the performance of Pt employees. Persero Batam with a probability value of 0.344 > 0.05. Work Discipline has a positive and significant effect on the performance of Pt. Persero Batam with a probability value of 0.000 < 0.05. Communication has a positive and significant effect on the performance of Pt. Persero Batam with a probability value of 0.012 < 0.05. The value of the coefficient of determination of 59.5% shows the contribution of the influence of organizational culture, work discipline and communication on employee performance at PT. Persero Batam and the remaining 40.5% is explained by other variables.

The Effect Of Work Environment, Reward And Punishment On Employee Performance At Pt. Haleyora Powerindo Batam

Harry Aulia H, Rizki Hidayat — Tue, 16 Feb 2021 00:00:00 +0000

The purpose of this study was to analyze the effect of work environment, reward and punishment on employee performance at PT. Haleyora Powerindo Batam. The dependent variable in this study is employee performance (Y). Meanwhile, the independent variables are work environment (X1), reward (X2) and punishment (X3). The population used in this study were employees of PT. Haleyora Powerindo Batam with a total of 172 employees, while the samplng technique was purposive sampling and obtained a sample of 120 respondents. The research method used is descriptive and quantitative methods for the data analysis method, the multiple linear regression analysis method uses the SPSS 25.0 program. The results showed that variables had a significant positive effect on employee pertormance at PT. Haleyora Powerindo Batam. The value of R Square on the reward and punishment variables affecting performance is 42.2%.

Influence Of Service, Promotion and Price On Sales Car in Pt. Alifindo Sentral Mobil Batam

Imam Sujono, Ngaliman Ngaliman — Tue, 16 Feb 2021 00:00:00 +0000

Sales are the lifeblood of a company, because profit can be obtained. Sales play an important role for trading companies so that the products sold by the company can be sold and provide income for the company. Sales efforts can be seen from the sales volume obtained. In other words, whether the company can make a profit or not is very dependent on the success of sales. The purpose of this study was to determine and analyze the effect of Service, Promotion, and Price on Sales at PT. Alfindo Sentral Mobil Batam. The method used in this research is quantitative method. The population in this study are potential customers of PT. Alfindo Sentral Mobil with a total of 240 people (2022). The sample of this research is 71 respondents. The data collection technique used in this study was a questionnaire or questionnaire which was tested for validity and reliability. The data analysis technique of this research uses Multiple Linear Regression, Classical Assumption Test, Hypothesis Test (t Test and F Test), and Coefficient of Determination. Data processing in this study using the SPSS version 23 software program. The results of this study indicate that the service has a positive and significant effect on the sales of PT. Alfindo Sentral Mobil with a probability value of 0.041 < 0.05. Promotion has a positive and insignificant effect on sales of PT. Alfindo Sentral Mobil with a probability value of 0.085 > 0.05. Price has a positive and insignificant effect on sales of PT. Alfindo Sentral Mobil with a probability value of 0.143 > 0.05. The coefficient of determination value of 85.1% shows the contribution of services, promotions, and prices to the sales of PT. Alfindo Sentral Mobil and the remaining 14.9% are explained by various other variables not proposed in this study.

The Effect Of Leadership Style, Workload, and Career Level On the Performance Of Upt Employees Galang Puskesmas

Yendri Yendri, Diana Titik W — Mon, 16 Aug 2021 00:00:00 +0000

The purpose of this study was to analyze the effect of leadership style, workload, and career advancement on the performance of UPT employees. Galang Health Center. The dependent variable in this study is employee performance (Y). Meanwhile, the independent variables are Leadership Style (X1), Workload (X2) and Career Path (X3). the population used in this study were UPT employees. Batam City Health Center. 60 employees used saturated sampling technique and obtained a sample of 60 respondents. Multiple linear regression analysis method using SPSS 25.0 program. The results showed that there were variables that had a significant positive and insignificant negative effect on the performance of UPT employees. Batam City Health Center. The value of R Square on the variables of Leadership Style, Workload and Career Path affects performance by 80.4%.

Pengaruh Kompensasi, Budaya Organisasi dan Fasilitas Kerja terhadap Kinerja Karyawan pada Pt. Karimun Marine Service Tanjung Balai Karimun

Wandi Wandi, Adnan Suhardis — Mon, 16 Aug 2021 00:00:00 +0000

Realizing how important human resources are in the survival and progress of a company, it is natural for company owners to view human resources as more than just company assets but as partners in business. As a partner in business, the company must be fair for what human resources have given to the company. improve compensation factors, organizational culture and work facilities on employee performance. PT Karimun Marine Services has more than a decade of experience in supporting this industry with world-class services at competitive prices. The purpose of this study is to analyze the effect of compensation, organizational culture and facilities work on employee performance at PT. Karimun Marine Service The method used is multiple linear regression analysis. In this study, the population was all employees of the office of PT Karimun Marine Service Tanjung Balai Karimun, amounting to 60 people and based on this study because the population was not greater than 100 respondents, the authors took 100% of the population at PT Karimun Marine Service Tanjung. Balai Karimun as many as 60 respondents. The results of the study are partially compensation and organizational culture variables affect employee performance, partially work facilities have no effect on employee performance and simultaneously with compensation variables, organizational culture and work facilities affect employee performance.