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THE RELATIONSHIP OF THE QUALITY OF NURSING SERVICES WITH FAMILY SATISFACTION IN THE PERINATOLOGY ROOM OF RSUD MUHAMMAD SANI 2024
DOI:
https://doi.org/10.37776/zk.v15i2.1686Abstract
The Perinatology Room specifically cares for newborn babies who require observation and babies who are less than one month old. Nurses have an important role in improving the physical health of babies by meeting the baby's complex needs, paying attention to their growth and development, and being sensitive to the psychological conditions of parents or families by providing comprehensive and complete care. The purpose of this research is to find out relationship between the quality of nursing services and family satisfaction ppatient in the Perinatology room at Muhammad Sani Karimun Hospital in 2024. This research uses a quantitative research design with a Cross Sectional. The sampling technique uses purposive sampling. The number of samples to be studied is 39 people. The data collection tool uses a questionnaire on the quality of nursing services and family satisfaction. Analysis for hypothesis testing uses the Chi Square statistical test. Results of statistical test analysis using Chi-square value obtained p value equal to 0.000 < 0.05, which means there is a significant relationship between the quality of nursing services and patient family satisfaction. It is recommended that the hospital Improving the quality of nursing services in the Perinatology Room at RSUD Muhammad Sani Karimun focuses on strengthening effective communication between nurses and patient families.
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2025-02-18
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Copyright (c) 2025 Rita Syahara, Ika Novita Sari, Ratna Dewi Silalahi
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