ANALISIS KEPUASAN PENGGUNA TERHADAP KUALITAS RUANG TERBUKA PUBLIK TAMAN LANUD DIRGANTARA SUPADIO

Abstract

Supadio Air Force Base Park (Taman Lanud Dirgantara Supadio) is a public open space in Kubu Raya Regency that has evolved into a hub for social, recreational, athletic, cultural, and economic activities. The rising number of visitors necessitates the provision of facilities and spatial quality that meet user needs, including parking, cleanliness, security, sanitation, and accessibility. This study aims to analyze user satisfaction levels regarding the quality of the public open space at Supadio Air Force Base Park. A quantitative approach was employed, utilizing a survey method involving the distribution of questionnaires to park users. The analysis sought to identify user perceptions of the public open space's quality and to measure satisfaction levels based on the gap between perceived conditions and user expectations. The findings are intended to serve as a basis for evaluation by the park management and the Kubu Raya Regency Government to enhance the quality of facilities and the management of the public open space, making it more comfortable, safe, and sustainable.